1. 邮件开头：Dear [Customer's Name],（尊敬的[客户姓名]，）2. 感谢与确认：Thank you for your inquiry about [Product/Service Name]. We have received your message and are glad to assist you.（感谢您对[产品/服务名称]的咨询。我们已收到您的信息，很乐意帮助您。）3. 解答问题：Regarding your question about [Question Content], [Answer]. For example, if you asked about the price, we can tell you the price range.（关于您的[问题内容]问题，[回答]。比如，如果您询问价格，我们可以告知价格范围。 ）
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